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Category: Marketing
Written by Ken Quigley
October 18 2023
In business and life, intentions can be laudable, but not meaningful. It's the execution of good intentions that influence change. For instance, buying a book is not the same as reading it, any more than planning to market, is the same as a marketing plan. A marketing plan includes objectives, awareness, and actionable processes. In the simplest...
Category: Hosting
Written by Ken Quigley
October 16 2023
Keystroke has always tried to be forward-leaning when it comes to privacy issues & the security of our customer data. When the Canadian Anti-Spam Legislation (CASL) was first introduced in 2014, we came out with the Opt-in Manager, which allowed customers to easily and efficiently harvest opt-in information for marketing purposes. We also...
Category: Actcessories
Written by Ken Quigley
October 12 2023
Hosting online events like webinars, training sessions, or even networking meetings can be great for business, but organizing them can be a job in itself. If you're lucky enough to be an Act! user, there is a simple solution that will simplify this process easier called Link2events. Link2events is a powerful online event management solution that...
Category: Act! Tips
Written by Ken Quigley
October 10 2023
Excel is a powerful tool that can be used for various purposes, including data management. However, no software application is the best at all functions, and one big example is Excel is a lousy tool for customer relationship management (CRM). Here are some reasons why: Data Errors: Excel is prone to data entry errors. One incorrectly entered...
Category: Actcessories
Written by Ken Quigley
October 08 2023
Summer is normally an excellent time for us to work on larger projects because the market is quieter during the vacation season. The summer of 2023 was no exception as we embarked on a number of extended development sprints in preparation for the fall market, and the expected buzz around the release of Act! 25.1. Here is a summary of the new...
Category: Act! Tips
Written by Ken Quigley
October 06 2023
Task management is a crucial skill that can help you stay organized and efficient. Internally at Keystroke we use QuickTasks for task management as it integrates with Act! and Webplanner for improved task tracking, collaboration, and project management, and you can use it at the office or on the road with our Windows, and IOS or Android...
Category: Act!
Written by Ken Quigley
October 05 2023
As the world's #1 Act! Reseller, it might be easy to assume everyone is sold on CRM software, but that just isn't the case. Many small businesses use spreadsheets, accounting programs, Outlook, and even paper daytimers to organize their customer data. It is for this reason that we're reviewing below the wide range of benefits for businesses a...
Category: Act! Tips
Written by Ken Quigley
October 05 2023
The integration of AI into CRM systems can revolutionize how businesses engage with customers, streamline operations, and drive growth. Here are some ways this can be done: Automating Tasks: AI can automate tasks such as customer reports, emails, and data capture3. This can help avoid human errors in everyday tasks and administrative...
Category: Act! Tips
Written by Ken Quigley
October 05 2023
Quoting software like Link2quotes can be a game-changer for businesses, especially those that deal with a high volume of quotes. The Link2quotes online quoting console allows you to quickly & easily create a professional-looking quote, add customers on the fly, offer a wide variety of product & service options; dress it up with...
Category: Act!
Written by Ken Quigley
October 05 2023
Link2shrink is a popular URL shortener service for Act! users that was added to the Linktivity Suite of products in early 2023. There are several benefits to using Link2shrink, not the least of which are as follows: URL Shortening: Link2shrink allows you to shorten and customize your links, making them more manageable and visually...

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Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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Toll Free : 800.857.0558
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Fax : 416.499.1090

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