Why it makes sense to
Host Your Database
Explaining the benefits of hosting your database externally is not always easy because the customer has to understand the limitations of their existing network, as well as appreciate the speed, reliability, access, and flexibility a hosted solution provides. Having said that, these are the reasons most people opt for a hosted solution:
Tier 3 Data Centre Performance
Fast and Simple setup and maintenance
Reliable Data Syncing & browsing
Improved Database Security
Advantages of outsourcing Act! Hosting vs Doing-it-Yourself
Provides offsite storage and security:
Web Setup & Upgrades are a snap:
Similarily, upgrades of the master databases to new versions of Act! are done free and outside of normal business hours as part of your Act! subscription and hosting. What could be easier?
Act! Hosting provides fault tolerant access:
And if you lose your Internet, you can still continue to access your database offline with local subscriber copies of your database that sync with our hosting servers.
What other CRM can offer that level of fault tolerant data access?
Cost Savings vs DIY:
With Keystroke Act! Hosting, deployments are often faster, cheaper and safer compared to DIY setups, because customers do not have to engage costly IT staff (who often know nothing about Act!) to deploy it internally. Nor do they have to upgrade their Internet service or hardware to support VPN's and/or Static IP's, or worry about sharing resources with existing network services like Exchange or Sharepoint servers, to say nothing of the possible need to acquire additional server hardware, and software licensing.
You get the picture? You pay a lot to save a little.
To make matters worse, these outlays are just for the original setup, but there would be ongoing maintenance costs, as well, that customers frequently overlook. IT costs associated with database upgrades, backups, maintenance, disaster recovery, security patches, and general troubleshooting often by themselves exceed the cost of outsourcing the database hosting.
Response Time & Ease of Service Delivery:
If something goes wrong or admin changes need to be made to your database, we have more full-time Act! Consultants than anyone else, all of whom can respond within minutes. Moreover, if a user needs a new remote database, we can have one cut and ready for delivery with our unique file delivery service within minutes or hours, regardless of size.
The best part is this service is provided at no additional cost!