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Act! Version Comparison

A History of Act!

When Sage purchased Act! back 2005, one o their first objectives was to upgrade the database format from DBF to SQL. The initial iterations were built on SQL 2000, and then by 2007 they upgraded to SQL 2005. There have been two significant SQL upgrades sicne that time, and Act! has benefited from improved speed anf performance. 
The version comparision chart provided below is a breakdown of how the product evolved since the migration to SQL format, with each version ushering in new features, fixes, and compatibility updates.
Act! v20
  • Amazon Alexa voice integration*: Ask for key Act! contact and calendar details, then sit back as Alexa tells you what you want to know
  • Act! Insight dashboards*: Guide decision-making with rich insights from interactive, graphical dashboards. See dynamic, visual snapshots of real-time metrics for sales productivity and performance, sales pipeline health, top
    performing products, win/loss analysis, and more. 
  • Fresh, new look: Experience a fresh, new look with visually stunning design updates consistent across Windows® and Web. Updates include a modern navbar, new big button menu design, contemporary icons, and more.
  • Optimized Act! emarketing workflow: Execute campaigns and track results in five newly designed, easy-to-follow views — Overview, Options, Create, Send, and Track with full-screen Call Lists. 
  • Compatibility & usability improvements: Work with Act! on Chrome for Mac, plus benefit from numerous usability improvements that make Act! even better! 

* Available with Premium Subscription Only

Act! v19
  • Compatible with 64-bit versions of Microsoft Office 2016, 2013, and 2010
  • Act! Companion mobile app*
  • Act! Premium Contact Link for use with Outlook*
  • Web API-based connections available to Windows users with Act! Connect Link*
  • Act! Emarketing performance improvements - campaigns send up to 5 times faster
  • Act! Emarketing campaign management enhancements
  • 30+ refreshed standard reports
  • Scan for Duplicates and formatting toolbar in layout designer available in Web and Cloud*
  • Hundreds of quality updates

* Available with Premium Subscription Only

Act! v18
  • Advanced subscription management and easy access to the newest features and updates available for Act!
  • Compatible with Windows® 10, Office 2016, and Chrome™ and Internet Explorer® 11 browsers
  • Act! emarketing and Call List improvements including advanced administration for user roles, and new filters for Call Lists
  • Web API platform enabled, allowing for meaningful connections to business productivity tools
  • Fresh, modern look for Act! Premium for Web
Act! v17
  • One-way Syncing with Outlook provides safe "address book" and "calendar" syncing between Act! & Outlook.
  • Improved Smart Tasks allow you to trigger emails based on click-thru responses to SwiftPage email campaigns.
  • Improved Smart Tasks can also be configured to set "limited access" to contacts based on field values so your database security can manage itself.
  • Create unlimited Browse login users without additional licensing
  • Integration with external file storage services like DropBox and Google Docs.
  • Attaching a photo directly from your mobile device to your database
  • Improved Database Management with Act! for Web as you can now import CSV files, cut new RDB files, and lock/unlock your database through the web
  • Disabling view of Inactive Users allows you to archive old users without having to see them when scheduling
  • Improving Deployment with enhanced "silent install" features
Act! v16
  • Calculated Fields & Age Calculators
  • Improved Company & History Management
  • Improved HTML5 Features for Act! Premium Mobile with Mobile email & Group, and Company Management
  • Tablet users will enjoy the optimized “Tablet View”
  • Improved Database Management with Act! for Web as you can now define fields and layout from Web
  • Re-scheduling multiple activities
  • Scheduler Email Results if a backup or maintenance fails.
  • Office 2013 and Google Chrome compatibility
Sage Act! 2013 (no longer supported)
  • Sage Act! Premium Mobile now includes Opportunities
  • Social Updates, view customers last 25 posts made on LinkedIn and Facebook from their contact record
  • Smart Tasks now run offline and include data/field triggers for automatic updates
  • Optimized download and install experience, identifies and installs missing technology components
  • Usability improvements based on customer feedback
  • New wizards to help create a remote database, moving and sharing a database
  • Mobile clients work with Android Device Browsers 2.2, 2.3, 3.0, and 4.0, and Safari for iPad and iPhone iOS4 and iOS5
Sage Act! 2012 (no longer supported)
  • Sage Act! Premium Mobile, real-time access to Sage Act! Premium contact and calendar details from iPhone, iPad or Android device introduced with SP2 (April 2012)
  • Automatically post e-marketing messages to LinkedIn, Facebook, and Twitter with Social Sharing (April 2012)
  • Sage Act! Scratchpad, a convenient, virtual notepad
  • Expanded Universal Search
  • Seamless interaction with Gmail
  • Google Contacts and Google Calendar. sync
  • Mobile access to Sage Act! contacts and calendar with Sage Act! Connect
  • Connections Page provides central access to web-based services, including Sage Connected Services
  • Works with Internet Explorer 9 and Firefox 4
  • Sage Act! Connect
Sage Act! 2011 (no longer supported)
  • Smart Tasks, which is like workflow, only easier
  • Leads with Sage Business Info Services for Act! powered by Hoovers
  • Microsoft Outlook contact and calendar sync with both Act! for Windows and Act! for Web
  • Direct import from Excel, no .csv required, as well as "on-the-fly" field creation during imports
  • Works with Microsoft Office 2010 and Windows® 7
  • Upgraded to work with SQL2008
  • Improved Email security that controls whether sensitive "user-to-user" emails are attached to Act! History
Sage Act! 2010 (no longer supported)
  • View LinkedIn®, Facebook®, Google Maps and more from within Sage Act! under the new "Web Info" Tab 
  • Email marketing with Sage E-marketing for Act!
  • Reports view
  • Simplified navigation that provided a consistent look across Act! for Windows and Web
  • Welcome page with feature tours, help, and news from Sage
  • Customizable opportunities
  • Dramatically Improved Act! For Web as mail Merge with Word is supported and over all speed increased
  • Support for iCalendar
  • Act! Mobile Live (later became Sage Act! Connect)
Sage Act! 2009 (no longer supported)
  • Related contacts
  • Seamless interaction with Microsoft® Outlook® email
  • Fast Access to previous lookups
  • Group and Company Security
  • Improved Database Synchronization monitoring
  • Sage Act! included Act! Scheduler
Sage Act! 2008 (no longer supported)
  • Graphical dashboards
  • Duplicate checking by first and last name
  • Duplicate checking for groups and companies
  • Advanced Queries for groups and companies
  • Support for custom tables introduced with SP2
Sage Act! 2007 (no longer supported)
  • Upgraded to use SQL 2005
  • Last email field
  • Specify linked contact and company fields
  • Field-level security (Premium only)
  • En masse security for notes, history, and opportunities
Sage Act! 2005 (no longer supported)
  • Completely re-written & upgraded to run with SQL2000 from Foxpro
  • Multi-select values
  • Customizable drop-downs
  • Rich text formatting
  • Attach documents to activities, notes, and history
  • Groups with dynamic group membership
  • Company records
  • Multiple calendar views
  • Opportunity list view
  • Instant quotes using supported versions of Microsoft Excel and Word
  • Sample sales processes
  • Graphical sales pipeline
  • Preformatted reports
  • Export to Excel
  • Query-based sync
Sage Act! 2006 (no longer supported)
  • Customizable opportunity field names and types
  • Citrix and Terminal Services
  • Automatic database backup and sync

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