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Have questions onboarding your database?

Demo Act! Cloud now!
Demo Act! Cloud now!

Hosting Onboarding Steps

Act! Database Onboarding has never been easier

Please review the following easy to follow steps for onboarding to our unique Act! Hosting services. If you have any questions during this process, please do not hesitate to contact our office for clarification or a more detailed quotation.
Each tab below will link you to the appropriate webpage with more detailed information on that step.

Act Hosting Portal

Please note that as of October 2016, Keystroke's database onboarding process has been made fully customer autonomour with our new Act! Hosting portal available at This portal allows you to either create a test account yourself, or put a database into production post-purchase. Our new Hosting Portal also allows you to create a new database.

Hosting Trials are availabel for two weeks, so feel free to "try before you buy".

Please note that your onboarding fee provides one-hour of service by our technicians related to software setup on customer computers, including installation, configuration, and database setup. If you do not need assistance in these areas, this one-hour block will remain available to you for one year.

Steps to Act! Hosting

Review Act! Hosting Terms & Conditions.

Review Act! Hosting packages & rates. Make the selection which is best for you and your business (you can also call our office and request a quotation)
Go to SHOPPING CART and purchase hosting selection, or accept a quotation from us, if one was provided.
Complete Hosting Sign-Up Form, and be sure to provide all licensing, user, deployment, and admin login information requested.
For new databases, you can provide details for up five login users, and the rest you can create online after the database is deployed. An incomplete application can cause delays in processing. Please call our office if you have questions.

As of October 2016, you can also go to, and complete the onboarding process yourself.
Upload Database File (if required). New databases can skip this step as we will create the database for you, and provide the login information requested.
If the backup of your database is more than 2GB's in size, than please allow a day to complete the upload, download, and restore process.
Please note that your subscription covers one database only. Discounted rates are available for additional databases. 
As of October 2016, allows you to complete several onboarding steps at once, including database upload or creation.
Login and start using your online Act! Database, and or restore the remote Act! database we send you. Please note that a remote database will only be provided if one was requested with your Hosting sign-up form, and is part of your selected subscription.

Depending on the size and complexity of your database, and the time of day you complete the onboarding process, it typically takes 24-hours to complete the setup. 

Please note the software installation, database restores, and configuration on customer computers are NOT included with your hosting fees, but available for an extra fee.

Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

Contact Keystroke

Get in Touch

Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090

Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408


Pay your bill online


Monday to Friday: 9AM to 6PM EST
Saturday & Sunday: Closed

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