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Handheld Contact

Two way wireless syncing between your Smartphone and ACT!

Handheld Contact is simply the best service enabling two-way, wireless synchronization between your Smartphone and your ACT! Contact and Customer Management software. Track and manage complete prospect and customer information and more. Improve your productivity and mobilize your customer management with Handheld Contact. 
Whether you use an iPhone, Android, Blackberry mobile device, or even an iPad or Android Tablet, Handheld Contact puts all your vital contact, calendar, notes and history at your finger tips — it’s like taking your office with you.

Handheld Contact 7.0 for IOS

Handheld Contact Subscription Options

Handheld Contact basic subscription package for one user, one device, and one year.
  • Can manage ACT! data from Handheld Contact on mobile device without WiFi or network internet access
  • Sync up to 15,000 Act! Contacts, as well as Activities, Notes, and Histories
  • Syncs securely using 128 bit encryption
  • Sync up to 50 custom fields
  • Use our feature-rich app for the ultimate mobile Act! experience
  • Unlimited Wireless syncing
  • E-mail support and self-service knowledge base included

PRICE: $79.95 (per year/user/device)

HHC Secure+ utilizes HIPAA-compliant security features to protect your organization’s Act! data falling into the wrong hands. Available with new subscriptions or as an upgrade for your existing subscription:

  • Adds another layer of security to help protect your Act! data from unauthorized mobile access.
  • Available now for Android users and coming soon for iOS users.
  • With Secure+ enabled, the Handheld Contact admin can control when an in-app lock screen locks the app, how many password attempts are allowed, and whether or not to wipe all local data on the device.
  • Local Handheld Contact data on the device is encrypted.
  • Handheld Contact admins enjoy better control over Secure+ users and improved notifications.

PRICE: $129.95 (per year/user/device
Available as an upgrade to HHC or Secure+

Handheld Contact's standard contact sync limit is 15,000. For most of our customers this is more than enough, but if you're an Act! power user, we know you'll need more.

HHC+ gives you two options to increase your contact sync limit:

  • HHC+15: 30,000 Contacts
  • HHC+30: 45,000 Contacts


Act! v15 or higher is required to use HHC+.

Older mobile devices or entry-level mobile devices may experience performance problems when increasing from 15,000 to as high as 45,000 contacts. All mobile devices have performance limits and configurations that are out of our control making it impossible for us to determine if HHC+ will work for you. Newer mobile devices that we've tested have not demonstrated any degradation in performance.

HHC+15: add $20 (per year/user/device)
HHC+30: add $35 (per year/user/device)
* must be added to either HHC or HHC Secure+

Purchase an Orange support plan specifically developed for Handheld Contact.

Orange Care support plan details:

  • Price:
    • Orange Care is associated with one individual who can call in for others from the same company.
    • $10USD per month for each Orange Care plan holder (billed annually)
  • 12 months of phone and email support (up to one 30 minute call per day). Support is defined as help with troubleshooting error messages occurring with installation, upgrades, basic usability and basic functionality.
  • Service beyond 30 minutes per day will be billed at $145/Hour.
  • Orange Care includes Level 1 & 2 Technical Support
  • Support does NOT cover application training or development

PRICE: $120 (per year/user)

HHC combined with Act! will help your productivity & accountability in a variety of ways

  • Fast offline access to your contacts and calendar
  • Offline meeting reminders so you never miss an appointment or task
  • Call or email anyone in your database from one central source, and always have a History of your mobile communications
  • Export your HHC contacts to your device’s native address book for better Bluetooth access in the car
  • Configurable sync fields allow you up to fifty additional fields to sync from your Act! to your mobile device for unparalleled offline visibility on your critical customer data.
  • Speech-to-text for notes & Histories will save you time and effort.
  • A new "search" feature that allows mobile users to create look-ups with up to ten fields, and save them for user later
  • Use Handheld Contact to send email blasts to your look-ups (records these emails to contact History, as well)
  • The new Home screen provides on easy access to all HHC functions
  • User Interface (UI) enhancements to further replicate the Act! experience on the mobile
  • A new "Favourites" button that will allow users to quickly access the contacts they call the most, while preserving the Act! History tracking users have come to rely on.
  • Take photos and attach them a contact and sync it back to your database (release date may be a little later for this feature, but it's developed)
Did you know you could SMS from Handheld Contact, and convert talk to text?

Handheld Contact Main Features

  • Automatic two-way, wireless syncing between your ACT! database and your Smartphone every 15 minutes
  • ACT! data storage directly on your handheld device
  • Automatic identification and syncing of your important contacts
  • Customizable sync settings so YOU determine what is synchronized and what isn’t
  • Day, week, or month calendar viewing, activity & task scheduling, notes & histories logging for calls & emails with automatic time-stamping
  • ACT! contact calling and emailing from your PDA, which records the history of each and syncs that back to ACT!
  • Sync privileges management for multiple users , monitor & change sync settings, add an unlimited number of users
  • A fully-hosted solution using patent pending technology with all the IT syncing infrastructure you need
  • Free product upgrades and notifications, installation support, and access to toll free and online technical support

Still have questions about HHC?

"Mobile access to customer and prospect information is essential for today's business professionals, sales teams and larger workgroups"

Joe Bergera, Senior Vice President & GM for ACT!
"If I’m not in the office, it saves me hours. It saves me a minimum of an hour a day - that’s a conservative estimate."

Bill Holsman, CEO, Sign-Lite, Cleveland, OH
"Accuracy of information was the biggest gain in adopting Handheld Contact. The challenge before was that information wasn’t getting updated into the database in a timely manner and sometimes it was being forgotten completely."

Larry Heimpel, CompX, Waterloo, ON

A few more reasons to choose Handheld Contact

With the merging of and Handheld Contact, the HHC product has never had more resources to invest in making it the best mobile solution for Act!. Our vision for Handheld Contact is ambitious, and our commitment to making HHC an indispensable part of your Act! experience has never been strong. Stay tuned!

What can Handheld Contact do for you?

What can Handheld Contact do for your company?

  • Collaborate and share data with team members inside and outside of wireless coverage areas
  • Enjoy accurate and current customer information in your ACT! database and on your Smartphone all the time.
  • Allows access to ACT! data anytime, anywhere on your mobile device — no need for a notebook computer, accessing the Web or returning to the office for updates.
  • Facilitates ACT! data entry at your fingertips
  • Increases productivity and saves you time — take notes right in Handheld Contact eliminating the need for pen-and-paper notes and redundant data entry
  • Easy to install and use with no training
  • Allows employees more flexibility and increases contacts, time with customers, and time in the field. Improves accuracy and flow of information within your company
  • Reduces the employees’ dependence on returns to the office for updates and syncing.
  • Increases employee productivity — Handheld Contact users report an average savings of 2.5 hours per week
  • Easily integrates with existing IT infrastructure — Handheld Contact is a secure, hosted solution translating to low total cost of ownership
  • Enables straightforward administration of all users from the centralized Handheld Contact console
  • Ensures you pay only for the users you need when you need them with a subscription model that accommodates your changing business needs without surprises

Who we are?

Specializing in home and business network solutions, providing efficiency and productivity via a local or remote setup.

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Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090
Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408
Montreal   2030 Pie-IX, Local 202  Montréal, QC, H1V 2C8
Toll Free : 888.880.0449
Office : 514.666.7587
Fax : 514.666.9851

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