OK, I purchased Act!, What Now?
- Why Choose Keystroke
- Keystroke Support Plans
- I purchased Act!, what now?
- Post Sale Survey
- Act! Downloads
- Keystroke Dynamic DNS
- Act! Community
- Act! White Papers
- LogMeIn Remote Access
- We Love Referrals
Still have questions?
A Few Post Purchase Steps
Not unlike a lot of products, the purchase process for Act! can be the simplest part of the transaction. The following represents the next five steps to expect (and not expect) in this transaction process:
The cost and environmental reasons are self evident, but technically the product always goes through several services packs and hot fixes through the annual upgrade cycle, and these media kits would not reflect those updates. If you're connected to the Internet during the initial Act! installation you may get these updates via slipstream, but this is not as assured as working with the most recent installation package available from Sage via download.
* Please note if you purchased Act! with SQL a media kit for Microsoft SQL Server Standard will be sent to you as were are not allowed to make this available for download according to our agreement with Microsoft.
** Media kits are available for purchase separately.
The third thing you should know is you'll receive an email from us within 48 hours with your full account and licensing information (this is illustrated in the video below). This email will include your customer number, which will be needed to take advantage of the next step.
To get started, call 800-927-3989
Act! "Getting Started" Service Coverage Guide
- Act! General Support: 866-578 7876 or 877-902-0597
- Business Care Gold: 800-556-6432
- Business Care Silver: 877-716-6296
* Always remember to have your Customer Number before you call.
Getting Started Resource CenterGet up and running quickly and easily with self-service resources that are available whenever you are. Visit the Getting Started Resouce Center at www.act.com/ResourceCenter to view videos that help you get installed, download printer-friendly guides, watch guided feature tours, and access the Act! Knowledgebase.
Act! Online CommunityLearn more about ACT! when you join the Act! Online Community at http://community.act.com/ to receive tips, participate in product discussions, and share best practices.
ORANGE CARE or VIP Support through Keystroke.ca
Monday - Friday 8:30am - 6:30pm EST
Monday - Friday 8:00am - 8:00pm EST